Legal
Terms & Conditions
Last updated: January 1, 2025 · Movex Logistics LLC, Fair Lawn, NJ 07410
1. Scope of Services
Movex Logistics LLC ("Movex," "we," "us") provides non-CDL premium vehicle delivery services within the continental United States, including same-day parcel delivery, airport cargo coordination, label preparation services, and professional driver hire for long-distance journeys. Services are provided from our Fair Lawn, NJ base of operations.
2. Pricing & Payment
Our base delivery rate is $3.99 per mile, calculated from pickup address to delivery address using the most efficient route. This rate includes all gasoline, tolls, and driver time. Additional services are charged as follows:
- Label preparation and removal: $15.00 per parcel
- Airport cargo coordination (JFK or EWR): $45.00 flat fee
- Urgent rush delivery (under 4 hours): $35.00 flat fee
- Long drive driver hire: Daily rate agreed upon booking, plus all client fuel/toll responsibilities
⚠ All prices must be paid in advance before service begins. We accept credit/debit cards, bank transfer, Zelle, and Venmo.
3. Booking & Cancellations
Bookings are confirmed upon receipt of full payment. Cancellations made more than 2 hours before scheduled pickup receive a 90% refund. Cancellations within 2 hours of pickup receive a 50% refund. No-shows or same-day cancellations after driver deployment are non-refundable. Long drive tour bookings require 48-hour advance notice for cancellation with full refund.
4. Cargo & Parcel Guidelines
All cargo must be properly packaged by the client before pickup. Movex will not accept loose or unpackaged items unless label prep service is specifically booked. Maximum individual item dimensions: 48" x 36" x 30". Maximum individual item weight: 150 lbs. Items exceeding these dimensions may require an additional oversized fee.
5. Liability & Insurance
Movex Logistics LLC carries commercial auto insurance covering cargo in transit. Our maximum liability per delivery is $500 unless additional declared value coverage is purchased at time of booking. Movex is not liable for damage caused by improper client packaging, pre-existing damage, or items transported against our guidelines.
6. Airport & Border Shipments
For JFK and Newark airport cargo, the client is responsible for ensuring all shipment documentation is accurate and compliant with carrier and TSA requirements. Movex coordinates physical delivery to the cargo terminal but is not responsible for customs clearance, carrier acceptance, or regulatory compliance. For Canada border deliveries, clients must provide all required customs documentation in advance.
7. Long Drive Tour Terms
When hiring a Movex driver for your personal vehicle:
- The client's vehicle must be in roadworthy condition with valid registration and insurance
- All fuel, parking, tolls, and vehicle maintenance costs are solely the client's responsibility
- Full payment of driver fee and estimated mileage must be received before departure
- The driver may refuse to continue if the vehicle is deemed unsafe at any point
- Movex carries no liability for mechanical breakdown of the client's vehicle
- Drivers adhere to federal and state driving hour regulations
8. Prohibited Items
Movex will not transport: hazardous materials, firearms or ammunition, illegal substances, perishable food without advance arrangement, live animals, currency exceeding $1,000, or any item prohibited by applicable law.
9. Dispute Resolution
Any disputes shall be governed by the laws of the State of New Jersey. Parties agree to attempt good-faith resolution before pursuing legal action. Movex Logistics LLC's maximum liability in any claim shall not exceed the total amount paid for the specific delivery in dispute.